FREQUENTLY ASKED QUESTIONS
Questions About Truck Dispatch? Let's Make It Clear.
Whether you’re an owner-operator, small fleet, or growing carrier, you probably have questions before choosing a dispatch partner. We’ve answered some of the most common questions about working with Tycoon Logistics.
GENERAL QUESTIONS
About Tycoon Logistics
Tycoon Logistics provides truck dispatch and carrier business support for owner-operators, small fleets, and growing carriers. Dispatch includes areas such as load sourcing, rate negotiation, broker communication, paperwork coordination, and ongoing operational support.
Tycoon works with owner-operators, small fleets, growing carriers, and new or developing carriers.
Dispatch is a core part of Tycoon’s business, but Tycoon also helps carriers access complementary business solutions such as factoring, driver recruitment, ELD solutions, and trailer rentals.
Tycoon approaches dispatch as part of the carrier’s larger business. The focus is on understanding the carrier’s operation, providing professional support, maintaining clear communication, and keeping the carrier in control of their business decisions.
DISPATCH
How Does Dispatch Work?
Dispatch support can include load sourcing, rate negotiation, broker communication, paperwork coordination, pickup and delivery coordination, factoring coordination when needed, and ongoing dispatch support.
No. Tycoon does not use forced dispatch. The carrier remains responsible for deciding which freight opportunities fit their operation.
The carrier makes the final decision. Tycoon can source opportunities, communicate with brokers, negotiate rates, and provide relevant information, but the carrier remains in control of the freight decision.
Yes. Preferred lanes and regions are part of understanding a carrier’s operation and can be discussed during the consultation and onboarding process.
Tycoon works with a range of equipment types. These include Dry Van, Reefer, Flatbed, Stepdeck, Lowboy, RGN, Hotshot, Box Truck, Cargo Van, Power Only, Conestoga, Tanker, Car Hauler / Auto Transport, and other equipment based on the operation and freight requirements.
PRICING
How Does Dispatch Pricing Work?
The current dispatch pricing is $350 per week for the first $8,000 in weekly gross. For weekly gross above $8,000, Tycoon charges an additional 10% on the amount above $8,000.
For $5,000 in weekly gross, the dispatch fee is $350. For $8,000 in weekly gross, the dispatch fee is $350. For $10,000 in weekly gross, the fee is $350 plus 10% of the additional $2,000, which equals $550.
No long-term contract is part of the current dispatch offer.
The current dispatch offer is based on $350 per week for the first $8,000 in weekly gross, plus 10% on weekly gross above $8,000.
No. Under the current payment structure, the broker pays the carrier directly and Tycoon invoices the carrier separately for its dispatch service.
GETTING STARTED
What Happens When I Decide to Move Forward?
Tycoon needs information about your operation, including your equipment, fleet size, preferred lanes, current dispatching situation, and other relevant business details. During onboarding, the required carrier documents are also reviewed.
Typical onboarding requirements include MC Authority information, Certificate of Insurance (COI), W-9, a void check or Notice of Assignment (NOA) where applicable, and a signed setup packet. Tycoon guides the carrier through the onboarding process.
The time required can vary depending on the carrier’s documentation, authority status, and setup requirements. Tycoon works through the required steps with the carrier before dispatch operations begin.
Yes. New and developing carriers can contact Tycoon to discuss their operation, authority status, equipment, and business needs.
CARRIER CONTROL
Who Is In Control of My Business?
No. The carrier remains responsible for their truck, business decisions, freight choices, and overall operation. Tycoon’s role is to provide agreed dispatch and business support.
Yes. Tycoon does not use forced dispatch. The carrier makes the final decision about whether a freight opportunity fits their operation.
No. Tycoon can discuss lane strategy and identify opportunities, but the carrier’s preferences and business decisions remain central to the dispatch relationship.
The current dispatch offer does not require a long-term contract. Carriers should review the applicable agreement and terms before starting service.
EQUIPMENT
Questions About Your Equipment
Tycoon works with equipment including Dry Van, Reefer, Flatbed, Stepdeck, Lowboy, RGN, Hotshot, Box Truck, Cargo Van, Power Only, Conestoga, Tanker, Car Hauler / Auto Transport, and other equipment where appropriate.
Equipment is an important factor because different equipment types are suited to different freight requirements, lanes, and operational conditions. Tycoon considers the equipment when discussing freight opportunities.
No. Tycoon does not guarantee a specific number of loads, lanes, rates, or revenue. Freight availability depends on market conditions, equipment, location, carrier preferences, and other factors.
BEYOND DISPATCH
What Other Business Support Is Available?
When a carrier needs factoring support, Tycoon can help connect the carrier with suitable factoring partners. The carrier can then evaluate the available option based on their own business requirements.
Tycoon helps carriers connect with qualified and experienced CDL drivers as part of its driver recruitment support.
Yes. Tycoon can help carriers identify and connect with suitable ELD providers based on their operational requirements.
Yes. When a carrier needs additional trailer capacity, Tycoon can help connect them with vetted rental providers and available equipment based on the carrier’s requirements.
Some solutions may involve third-party providers or partners. Tycoon helps carriers identify and connect with suitable business resources rather than representing every external product or service as its own.
SUPPORT
Working With Tycoon
Tycoon communicates with carriers through the contact and communication channels established during the business relationship. You can begin by submitting a consultation request through the website.
Tycoon offers 24/7/365 dispatch support as part of its dispatch positioning. This refers to dispatch support availability and should not be interpreted as physical office hours.
Yes. Carriers are encouraged to discuss their operation, equipment, lanes, current dispatching situation, and goals with a Tycoon advisor before moving forward.
STILL HAVE QUESTIONS?
Let's Talk About Your Operation.
Every carrier has a different operation. If your question isn’t answered here, talk with a Tycoon advisor about your equipment, lanes, dispatching situation, and business goals.
READY TO GET STARTED?
Your Questions Are the First Step.
Before you choose a dispatch partner, understand how the relationship works. Tycoon Logistics is ready to discuss your operation and explain how our dispatch and business support approach may fit your needs.
